There are several options available for paying your utility bill. Many of the links below will direct you away from this site, make sure that you have this website bookmarked for an easy return. Read below about your various bill-paying options.

Pay Online

By clicking on the following link, you will be redirected to the City of Tucson’s Online City Account Services to pay your utility bill securely online. Pague su Cuenta de Servicios Públicos en Línea  (Instrucciones solamente en inglés)

Pay Station Locations

In addition to the other payment methods listed here, customers may also pay their bills in person at any of the following City of Tucson offices, or at any of these additional Western Union locations.

NEW "Pay-by-Phone" Service now available

Tucson Water has introduced a new way for customers to access account information and pay for the items included on your utility services statement. You can now call our Customer Service Office at (520) 791-3242, access account information and pay for all billed services at your convenience, 24 hours a day. You can pay your bill using a Visa, MasterCard or electronic check.

Automated Bill Payment

To sign up for this service, pick up or download the Automatic Bill Payment Form, and mail the completed form to:

Tucson Water
Customer Service
P.O. Box 27210
Tucson, AZ 85726-7210

By Mail

Your City Services statement includes a pre-addressed envelope for your convenience. In the event you do not have one of these available, payments should be mailed to:

City of Tucson
P.O. Box 28804
Tucson, AZ 85726-8804