CUSTOMER SERVICE SPOTLIGHT: ENVIRONMENTAL SERVICES - The Environmental Services Department received an email yesterday from customer Bill MacKinnon that began, "I wanted to let you know that I observed something very positive this morning."  MacKinnon, who happened to observe his morning trash pickup from his home video security system, went on to say he was impressed with the care taken by the operator who emptied his container. "The driver took his time emptying the container and when he saw the lid was going to remain open when the container was placed back on the ground, he slowly raised the container up until the lid closed and then he gently lowered the container back down to the ground with the lid closed. How refreshing!" Read MacKinnon's email here.

GRAFFITI A MAIN TOPIC AT TPD SOUTHSIDE COMMUNITY OUTREACH MEETING - TPD's Operations Division South held a community meeting last night, attended by business and community leaders about issues in their area. According to a TPD spokesperson, such meetings were held regularly by various patrol divisions in the past, but became less frequent due to poor attendance. For ODS, the opening of new businesses in the area was a factor in the decision to revive the meetings. In a letter to the community, Capt. Ramon Batista wrote "Our goal is to open our lines of communication through direct contact with our community; my hope is that we can work together to improve quality of life issues for everyone." Graffiti was a central topic of concern at last night's meeting. Batista told the group that last year, he assigned one officer to learn how to read graffiti, find out who's doing it and make the arrests. He said the officer has been successful. From KOLD/KMSB.

BLUE BELL ICE CREAM TO LOCATE DISTRIBUTION CENTER IN CITY - A groundbreaking ceremony was held Monday for Blue Bell Creameries 14,000-square foot distribution center at 9398 E. Old Vail Road, near Rita Ranch. Blue Bell Regional Sales Manager Joe Granson said the new facility represents an investment of about $3 million. The company's 16 Southern Arizona employees will work out of the new location and an additional eight workers are expected to be hired in the future. The general contractor building the new facility is Phoenix-based Renaissance Companies. Dave Tilson, executive vice president of Renaissance, said the company plans to use Tucson-area subcontractors. From Inside Tucson Business.

RIO NUEVO MARCH NEWSLETTER HIGHLIGHTS TCC IMPROVEMENTS, RADIO SHOW, OLD TOWN ARTISANS - In Rio Nuevo's March newsletter, Chairman Fletcher McCusker says Rio Nuevo will soon improve the seating, lighting, bathrooms and concessions at the Tucson Convention Center. McCusker says the board wants community feedback on the TCC project, and encourages the public to visit the board's website,, where he says you will soon be able to track the TCC project and the dollars flowing to the remodel in real time. He also encourages the public to patronize Rio Nuevo merchants like the shops at Old Town Artisans, and to tune into the board's new, sponsored radio show Sunday afternoons on 104.1 FM. Read the newsletter here.

L.A. DODGERS HONOR MEMORY OF CHRISTINA-TAYLOR GREEN - The third Christina-Taylor Green charity baseball game was held yesterday afternoon at the Kino Sports Complex, with proceeds to benefit the foundation named after Christina. In turn, the foundation was able to grant $100,000 to South Arizona Community Sports, which is in the process of building a 40,000 square-foot sports complex for kids. From Fox Sports.