In 1990, the Americans with Disabilities Act (ADA) was established to ensure inclusive and equal opportunity for persons with disabilities in all aspects of American life.  The ADA prohibits discrimination on the basis of disability and provides for equal access to programs, services and activities.

The ADA prohibits discrimination:

  • In employment (Title I)
  • In the provision of state and local government programs, services, and benefits (Title II)
  • By private businesses and other entities that operate places of "public accommodation." (Title III)

The City of Tucson is committed to ensuring that the terms and conditions mandated by the ADA are enforced within the City’s level of authority and within its jurisdiction.

Filing an ADA Complaint 
If you feel you have been discriminated against by an employer, organization, institution, or business entity within the City of Tucson city limits, please contact the Office of Equal Opportunity Programs (OEOP) at (520) 791-4593 or TDD (520) 791-2639 or download a Complaint form.

The OEOP will review your complaint and determine whether or not any action is required. If there is a need for action, the OEOP will investigate the complaint and issue its findings.

Please help the City identify barriers to accessibility in its facilities and/or programs/services for persons with disabilities such as:

Inside Facility
Restrooms, doors, counters, paths of travel, elevators, and drinking fountains;

Outside Facility
Ramps, slopes, curb cuts, sidewalks, parking, paths of travel, and handrails;

Programs/Services/Activities
Service animals, classes, meetings, voting, payments and KIDCO

Should you believe that a City program, service and/or activity is inaccessible, you may file a complaint by calling the Office of Equal Opportunity Programs (OEOP) at (520) 791-4593 or completing the ADA Accessibility Complaint Form.

The OEOP does not act as an attorney for the City of Tucson, nor does it act as an attorney for, or representative of the charging party, the respondent, or any other party involved in the complaint.