Getting the Answers We Need to Determine Tucson's Future Water Quality
(Please note that this program has concluded.)
The future of our community depends on how we answer fundamental questions about the trade-offs between water quality and water cost. In order to evaluate those trade-offs and reach consensus on the water quality we will have in the future, we need answers to technical questions and a customer-oriented process to evaluate alternatives.
"At the Tap" is designed to help us find the answers we need. The program represents a new way of serving the customers of Tucson Water - working together with you to determine what's important to you in your water and how to deliver water that's acceptable to you in quality and in price. A team of experts in water quality, corrosion control, water treatment, and taste and odor are working with Tucson Water to help provide answers to these questions.
Some of the technical answers we need are:
- What kinds of water quality can be delivered and at what cost?
- What will be the effects of various water qualities on the water delivery system and customer's home plumbing and appliances?
- What disinfection methods are available and what are the positives and negatives of each method?
- What type of tastes and odors are associated with various water qualities?
- How much are we all willing to pay for various water qualities?
"At the Tap" focuses on water quality at the customer's tap.
The goals of the program are to answer technical questions about our water quality options and determine the best ways to serve water that is acceptable to you both in quality and price.
The program includes:
- Customer comment and participation
- Distribution of water quality information to customers
- Corrosion testing
- Determining the effects of various water qualities on home plumbing and appliances
- Water disinfection methods analysis
- Water taste and odor preference workshops
- Cost analysis
- Building toward consensus on water quality and cost
How you can participate:
Attend Open Houses that will be held in various locations in the metro area both inside and outside the city limits. You will find the latest information about the progress of the "At the Tap" program.
Complete the comment cards you can find at the Open Houses or get from any Tucson Water employee you see in your neighborhood.
Watch newspapers, bill inserts, television and our web site for "At the Tap" answers to your water quality questions.