Tucson Water and Related Telephone Numbers

 

Backflow / Reclaimed Water

 (520) 791-2650
Blue Stake Utility Line Marking (800) 782-5348
City of Tucson TDD Number (520) 791-2639

Customer Service / Billing
  (Turn On / Turn Off Service, Water Problems,
  Billing Questions, Leaks, etc.)
  (8:00 am - 5:00 pm, Mon.- Fri.)
  (toll-free, outside of Tucson area)

 (520) 791-3242


 
(800) 598-9449

Customer Support Unit
(Water Quality & Pressure Questions / Concerns)

 (520) 791-5945
Director’s Office (520) 791-2666
Distribution Design /
Main Replacement Projects		 (520) 791-2648
Emergency (24-hours) (520) 791-4133
Environmental Services
(City of Tucson Garbage & Recycling)		 (520) 791-3171
 

Low Income Assistance Program
(Pima County Community Action Agency)

 (520) 243-6700
Mapping / GIS Records Center
 		 (520) 791-2658
twmapinfo@tucsonaz.gov
New Development (520) 791-4718
Pima County Regional Wastewater Reclamation Department (Sewer) (520) 724-6609
 
Public Information /
Conservation Office		 (520) 791-4331
Water Cop (520) 791-2514
Zanjero Program
(Free Water Conservation Audits)		 (520) 791-3242

Tucson Water Addresses

Contact Tucson Water with your questions or concerns by e-mail:

Contact Tucson Water by postal mail:

  • Tucson Water
    P.O. Box 27210
    Tucson, AZ  85726-7210

Mail in your Utility Services billing payments only:

  • City of Tucson
    P.O. Box 28804
    Tucson, AZ  85726-8804

Our Administration and Customer Services offices are located at 310 W. Alameda St., Tucson, 85701 (northeast corner of W. Alameda St. and N. Granada Ave.).

Map showing location of Tucson Water building in downtown Tucson

Metered customer parking is located beneath the Tucson Water building.