Notice: Tucson Water offices will be closed for the Memorial Day Holiday on Monday, May 28.

The following sections have current information regarding water rates and fees, establishing and cancelling service, and where and how to pay your City services billing statement.

Paying Your Bill

Forget the wait! Use these easy and secure online options:

• Make an Online Payment Today! (Also view water consumption, billing and service history)
• Pague su Cuenta de Servicios Públicos en Línea (Instrucciones solamente en inglés)
• Save time and postage! Sign up for Automated Bill Payment
• Pay My Bill In Person, By Phone or Through Mail
• Pay Station Locations

Traffic alert: If you are planning to come in person to the Tucson Water offices at 310 W. Alameda Street, please note that a portion of Congress Street is closed. For traffic-related information, click here.

Need more help? E-mail your question to us!

Service Requests

• Start New Service (Residential)
• Stop Existing Service (Residential)

Low Income Assistance

• Tucson Water Low Income Assistance Program (English)
• Tucson Water Programa de Ayuda a Personas con Bajos Ingresos (Spanish)

More Information

• How To Read Your Water Meter and Detect Leaks
• Tracking Your Home Water Use
• Rate Schedules and Fees
• Backflow Prevention
• Citizens’ Water Advisory Committee (City Clerk's Office site)
  - Agendas, Meeting Minutes, Membership and other information